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AnitaP's avatar
AnitaP
New member | Level 2
8 years ago

Re: GDPR Compliance for Personal / Free Accounts

Hi

I currently store client information I work on via my Dropbox Plus account. Please would you confirm that Dropbox Plus meets the GDPR criteria that everyone is rushing to comply with at the moment? I understand that Dropbox Business is, but it is not expressly stated that my files in the Plus account would be treated in the same secure way. I do not need a Business account as the Plus account serves my needs.

Please would you confirm that the data storage services you offer on Dropbox Plus comply with the EU/US Privacy Shield?

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Hi Anita

    Have a look at https://www.dropboxforum.com/t5/Sharing-and-collaboration/GDPR-Compliance-for-Personal-Free-Accounts/m-p/275027#M19691

    Dropbox IS GDPR compliant, but, like most of this stuff its based upon your own Risk Assessments.

    I am using Dropbox to store information on my business (swim school enrolments, first aid course records and employee information) and have been told as long as I am clear with the customers and clients where and how I store it that is fine. It is the same with emails (think Office365/Hotmail or Gmail) as you'll never get them to send you a personal contract of compliance. There has to be a bit of common sense applied to things.

    My legal and HR teams are quite happy with the continued use of Dropbox based upon its updated Safe Harbour compliance and, as I said above, informing people what I do with their data.

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