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Dylan_Ashe's avatar
Dylan_Ashe
New member | Level 2
6 years ago

403 error during authentication

Recently we've started to see 403 errors during sign-in.  We start bu callling authorizeFromController:controller:openURL, the user then chooses their account, taps allow, and then before our :application:openURL: is called, a screen comes up saying 403 and to retry.  Back up and retry and it works.

It happens 100% on the simulator for us, and on some devices.  Believe the lack of the Dropbox app causes it on device.

We are a multi-login app if that makes any difference.

Thanks,

Dylan

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! I just tried this though and I wasn't able to reproduce the error page you're seeing. I tried using the official Dropbox Objective-C SDK v3.9.4 in the iPhone Xr iOS 12.2 simulator.

    Are you still seeing this issue now? If so, can you let us know:

    • What device(s)/simulator(s) and versions of iOS specifically are you seeing this with?
    • Is there anything on your network connection that may be interfering with any connections to Dropbox or Google (our CAPTCHA provider)?
    • Are there any JavaScript errors when this occurs? You can retrieve this from a device using the Safari Web Inspector.

    Thanks in advance!