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Stuart T.'s avatar
Stuart T.
New member | Level 1
11 years ago

api_core.cpp HTTP error 404 for mov thumbnail?

I'm using the Sync API and most of my image thumbnails download successfully but as I'm scrolling through my scrollview and new images begin to load I'll get this repeating and it seems to line up wi...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 years ago

Sometimes, the retrieval or generation itself of a thumbnail can fail, even if the API expects a thumbnail to be available (i.e., thumbExists).

Is this happening with all .mov files you have, or only some? If it's only some, do you notice any pattern to the files, e.g., did they all come from the same camera, etc.?

Did thumbnails for these files previously work?

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