Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Stuart T.
11 years agoNew member | Level 1
api_core.cpp HTTP error 404 for mov thumbnail?
I'm using the Sync API and most of my image thumbnails download successfully but as I'm scrolling through my scrollview and new images begin to load I'll get this repeating and it seems to line up wi...
Greg-DB
Dropbox Community Moderator
11 years agoThanks for the additional information! I'm looking into this, but it would help me track down why the thumbnail generation for these files is failing if I had a sample I could try. Can you share one or two of these .mov files for which the API isn't giving you thumbnail? You can share them privately by opening a ticket here if you'd prefer. Thanks in advance!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!