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dronedro's avatar
dronedro
New member | Level 2
3 years ago

API Error 500

We're using Embedder whhich has been working fine forever. Today we're getting erors which appear to be a result of a 500 script error from the dropin.js URI: 

https://www.dropbox.com/static/api/2/dropins.js

Is it just us? 

API

21 Replies

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The team is currently working on resolving the disruption.

  • Brett C.7's avatar
    Brett C.7
    New member | Level 2
    3 years ago

    You guys need to update your status page for the API.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the note! I'll pass this along to the team.

  • maro95's avatar
    maro95
    Explorer | Level 4
    3 years ago

    Completely true! The first thing we did was to check if API was operational and then wasted 30 minutes in vain debugging the code before looking back at community forums to realize it was Dropbox's fault after all. 

    I would assume API status refreshes automatically

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    AngelaM1 There's currently a Dropbox server disruption causing this to fail to load. The team is working on resolving this.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Service is being restored so you should start seeing some success, but some issues may still linger while we get back to normal availability.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    This dropins.js disruption should be fully resolved now. Please let us know if you're still seeing any issues with that. Thanks!

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