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jeji's avatar
jeji
Explorer | Level 4
6 years ago
Solved

API get_metadata returns 429 text/html

Recently we've been getting text/html 429 responses from the get_metadata endpoint, when we specify Accept: application/json header.   Response: {:request=>{:url=>"https://api.dropboxapi.co...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    To follow up here, the team confirmed that they found and resolved the issue with the excessive 429 responses with HTML bodies as of late Friday. Apologies for the inconvenience. 

UlfFahlen's avatar
UlfFahlen
New member | Level 2
6 years ago

We're having the same issue. Suddenly some of our internal applications are crashing due to this. It disrupts our work very seriously. I dont feel me made any abusive calls.

 

Our apps are set in "development" status and used only by ourselves.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

UlfFahlen Thanks for the additional report. We're looking into it. Note that the development/production status of your app wouldn't affect this.

  • UlfFahlen's avatar
    UlfFahlen
    New member | Level 2
    6 years ago

    The problems have arised when checking if a file exists on dropbox. In our SDK:

    $dropbox->has($file)

    This calls get_metadata on the API.

    We used this to determine if a file existed before uploading or deleting it. We have removed it from our script now and instead added an exception to handle the errors when trying to delete a file already deleted. The script now works, but the rate limit set on this API call is very limiting (and new).

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