Forum Discussion

rogerthat33's avatar
rogerthat33
New member | Level 2
5 years ago

Can I Create App With Legacy API?

Hi I created a simple app to connect to a file form upload I have on my wordpress site via Thrive Theme Builder.   I'm having issues with the name of the file coming through to Dropbox.   The...
API
rogerthat33's avatar
rogerthat33
New member | Level 2
5 years ago

Thanks Greg.  So I am integrating the Dropbox API with the Thrive Theme Builder.  The API connection stuff is all coded on their end.

 

I have a form where a user can upload files and they will directly be sent to my dropbox account.

 

The issue i'm having is in the naming convention.  They say to use {email}_{match} as an example of a file name that would show the user's email and the filename....however the file naming is not working as all files start with this and not user email  ___T_USR_EMAIL___

 

I'm guessing that this probably has to be figured out by Thrive's development team?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Thanks for following up. Yes, the file names for files uploaded to Dropbox via the Dropbox API are set by the app's code when it performs the upload, so you'll need to contact them for help with that.

 

They can contact us directly if they do need help with anything on the Dropbox API itself of course.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!