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zmettin's avatar
zmettin
Explorer | Level 3
4 years ago
Solved

Cloud credentials / validate log in

My first real stumper of an issue.

Dropbox cloud credentials were working until today.

error code for cloud credentials :
Code:


Error: 2021/12/29 11:03:13 ERROR : : error listing: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused
2021/12/29 11:03:13 Failed to lsjson with 2 errors: last error was: error in ListJSON: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused
  • Greg-DB's avatar
    Greg-DB
    4 years ago

    This doesn't appear to be error output from the Dropbox API itself. It looks like your client wasn't able to successfully resolve the Dropbox API hostname in the first place (for reference, it is resolving correctly for me). That is, it looks like your client is attempting a DNS lookup using your DNS server at 192.168.1.1 (presumably your router) on port 53 (which is used for DNS), but that connection itself was refused. Unfortunately that's out of our control, so I can't offer much help with that. You'll need to troubleshoot your DNS server/router.

4 Replies

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  • zmettin's avatar
    zmettin
    Explorer | Level 3
    4 years ago
    If it helps.

    This is happening with a Truenas Mini XL3+

    This function was working up till November 27th 2021. It is no longer working and throwing this same error code.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Is this from a third party piece of software? I.e. not one you wrote?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    This doesn't appear to be error output from the Dropbox API itself. It looks like your client wasn't able to successfully resolve the Dropbox API hostname in the first place (for reference, it is resolving correctly for me). That is, it looks like your client is attempting a DNS lookup using your DNS server at 192.168.1.1 (presumably your router) on port 53 (which is used for DNS), but that connection itself was refused. Unfortunately that's out of our control, so I can't offer much help with that. You'll need to troubleshoot your DNS server/router.

  • zmettin's avatar
    zmettin
    Explorer | Level 3
    4 years ago
    That pointed me in the right direction to solved this. Thank you.

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