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Forum Discussion
Continuous timeout errors for a few minutes when uploading files
I have timeouts which may be related to uploading files using upload sessions.
For instance after uploading a 200MB file I get a read operation timeout when trying to list shared links to that file...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorAs you're using a custom app you created, I'm moving this to the appropriate section of the Community.
Regarding internet connectivity.
I have this running on a remote device, I am connected to it through ssh.
I can run the tests from my office through the internet, and I see the failures live, so the internet connection is not stopped at any point. It is a cell network with upload/download 1Mbps.
I am not sure if this may be a scenario like this: https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Connection-timeouts/m-p/375263/highlight/true#M21071
Where I am getting blacklisted for a couple of minutes.
Running the tests locally I have been able to upload 5 times without issue, but on the remote device I had it fail 50% of the time in 6 tests.
- Greg-DB
Vlopez1 Given the description of the issue, such as how it works for you locally and only fails sometimes when using the remote device, it does sound like a transient network issue.
While it wouldn't fix any network issues, you can configure the timeout for the Dropbox client using the "timeout" parameter on the Dropbox object. For example, you can increase it if you want the call to wait longer, in case the connection recovers, or you can decrease it if you want the call to fail sooner (e.g., so you can retry it sooner).
Thank you.
Yes it seems that the network at some point has increased latency or decreased bandwidth, I will experiment with the timeout parameter.
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