Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
JimRobinson
3 years agoExplorer | Level 4
CORS requests involving OPTIONS preflight failing from Firefox and Safari
We recently got an issue report that Dropbox had stopped workin in our app (https://igv.org/app) from Firefox and Safari. The app is a genomics visualizer, we support loading genomics data from Dropbox. The files are huge and most requests include a "range" header. This triggers an OPTIONs request which is failing with a 404 not-found error, and no CORS headers in the response. It is easy to reproduce with the following javascript from Firefox or Safari. This request works from Chrome, its possible Chrome is not sending the OPTIONs request but that's a guess. In any event OPTIONS is a valid method and this should not fail. I do not know when this first occured, but it definitely worked in the past.
In the snippet below commenting out the "range" header results in a simple GET request which returns successfully. The "range" header spawns an OPTIONS preflight, as it should, which fails.
fetch('https://dl.dropboxusercontent.com/s/zx7owfskn0jk6ab/heart_slc25a3.cram?dl=0', {
method: 'GET',
headers: {
range: 'bytes:1-1000'
}
}).then(x => x.blob().then(y => console.log(y)))
This should be fixed now. Thanks for the report!
4 Replies
Replies have been turned off for this discussion
- JimRobinson3 years agoExplorer | Level 4
Network tab infro
- Greg-DB3 years ago
Dropbox Community Moderator
Thanks for the report! We'll look into it and I'll follow up here with any updates.
- Greg-DB3 years ago
Dropbox Community Moderator
This should be fixed now. Thanks for the report!
- JimRobinson3 years agoExplorer | Level 4
Thanks for the fast fix!
About Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!