Forum Discussion

Billy the Visio guy's avatar
Billy the Visio guy
New member | Level 1
17 days ago

Could not create SSL.TLS secure channel?

I have no idea what I am doing wrong.

I am seeing this error message when attempting to run DownloadFileFromFoldersAsync()

 

 

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Engineer rankDropbox Engineer

    Billy the Visio guy,

    The error message, "Could not create SSL/TLS secure channel," typically means that your client application cannot establish a secure HTTPS connection with the server (our API in this case). This could happen due to a variety of reasons, such as (but not limited to):

    • Incompatible or outdated TLS versions on your system.
    • Missing or invalid SSL/TLS certificates.
    • Firewall or proxy configurations blocking secure connections.

    To help rule out any environmental issues, a great starting point would be to send a cURL request directly to our API endpoint from the affected system. If the request is successful, this indicates the problem is most likely with your integration or application environment.