We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Caram
12 years agoNew member | Level 1
Datastore how to get past sync errors?
I've just had again this bug about "delete for title: key not present". This happened on a production device, a week before launch, whilst recording a screencast. Sync stopped syncing. This is gettin...
Steve M.
Dropbox Staff
12 years agoCaram, have you found a way to reproduce this error? It's almost certainly a bug in the SDK, but we haven't had luck reproducing it.
Information that might help: which version of the SDK are you on? Are you using local datastores (and then migrating)? Can you share the code/steps that created and modified this datastore? Did you set a title on the datastore and then remove it?
As to your more general question, it's hard to recover from an error like this. The server is correct that the client is sending an invalid delta. The client doesn't know what to do in this case, because it thinks it's sending a valid delta. Doing something drastic like throwing away the local changes (e.g. what happens when you reinstall the app) can easily lead to data loss. There are other possibilities, but fundamentally this is a bug in the SDK that needs to be fixed. I just don't know how to track it down without being able to reproduce it.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!