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Dropbox authentication error with UpdraftPlus from Wordpress
I have been using the Remote Storage option from within the UpdraftPlus plugin in Wordpress to keep backups on my dropbox account for several years. After moving my website to a new provider, the upload to dropbox stopped working. I checked that the connection to Dropbox is set up correctly by removing the settings for Dropbox and reauthentication. I can access and download from Dropbox old backups in the plugin without problems. But any attempt to upload files fails.
The following error is returned:
0020.397 (0) Dropbox: Attempt to upload: backup_2020-05-14-1059_MyWebsite_5b250aabb84c-plugins.zip to: backup_2020-05-14-1059_MyWebsite_5b250aabb84c-plugins.zip 0021.240 (0) Dropbox chunked upload: 6.2 % uploaded (AAAAAAAAE7XIXgypxcVeOA, 1048576, 9216 KB) 0023.780 (0) Dropbox chunked upload: 61.6 % uploaded (AAAAAAAAE7XIXgypxcVeOA, 10485760, 10240 KB) 0025.721 (0) Dropbox chunked upload: 100 % uploaded (AAAAAAAAE7XIXgypxcVeOA, 17034343, 10240 KB) 0025.766 (0) Dropbox: chunked upload exception (Dropbox_BadRequestException): (line: 225, file: /home/MyWebsite/wp-content/plugins/updraftplus/includes/Dropbox2/OAuth/Consumer/Curl.php)
0025.767 (0) An error condition has occurred for the first time during this job
It appears upload is started correctly and runs up to 100% but then does not complete or fails with some form of authentication. This problem occurs repeatedly and identically for every upload.
Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.
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I am having the exact same issue with bunch of different websites running on different servers:
0017.999 (0) Dropbox: Attempt to upload: backup_2020-07-02-0652_Magellan_Investment_Holdings_abb08416b6d1-plugins.zip to: magellanholdings.co.uk/backup_2020-07-02-0652_Magellan_Investment_Holdings_abb08416b6d1-plugins.zip 0019.908 (0) Dropbox chunked upload: 9.4 % uploaded (AAAAAAAHWEkv4PBNdlZEGA, 1048576, 4608 KB) 0022.278 (0) Dropbox chunked upload: 51.7 % uploaded (AAAAAAAHWEkv4PBNdlZEGA, 5767168, 10240 KB) 0024.325 (0) Dropbox chunked upload: 100 % uploaded (AAAAAAAHWEkv4PBNdlZEGA, 11158874, 10240 KB) 0024.371 (0) Dropbox: chunked upload exception (Dropbox_BadRequestException): (line: 225, file: /home/magellanholdings/public_html/wp-content/plugins/updraftplus/includes/Dropbox2/OAuth/Consumer/Curl.php)
Any chance you can fix the problem like you did for miago?
Thanks in advance
- Greg-DB
Dropbox Community Moderator
WS_TimmBoeken Thanks for the report! Can you print out and share the actual response headers/body (like miago did here) so we can take a closer look at what's happening in this case? Thanks in advance.
I am also having the exact same problem. I'll check the php log and see if it has the same curl response.
Turns out Updraft had a bug, they just issued an update that fixed the issue.
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