Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

eni8ma's avatar
eni8ma
Explorer | Level 4
2 years ago

Dropbox embed videos buffering every 5 seconds on mobile devices.

Hey guys,

I have been having an issue which I don't really know why its happening. I tried 2 different methods firstly I tried embedding a video by changing the raw=1 and also by generating a temporary link using an API call which both methods work fine on desktop but when i play it on mobile every 5 seconds or so it stops to buffer for a while before playing again. 

Not sure why on desktop it plays fine, if anyone knows what the cause is or if there is a potential solution that would be really appreciated!

Many thanks

11 Replies

Show More
  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago
    eni8ma wrote:

    I made a codepen
    to test for you guys instead
    ...
    both play fine on desktop but buffer on mobile

    Below is how your example appears on my phone:

    As you can see more than half minute no any break (buffering, etc). That's it.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!