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Forum Discussion
sweengau
3 years agoExplorer | Level 3
Error {".tag":"failed","failed":{".tag":"download_failed"}} is returned when uploaded 13 files
Hi Support,
I am using Dropbox API https://api.dropboxapi.com/2/files/save_url to upload 13 files (1 excel and 12 PDF). When I tried on few attempts, the same set of files are not uploaded to d...
- 3 years ago
1. I don't have metrics to share on the failure rate for this endpoint.
2. There is a 5 minute transfer limit on these operations. You can find the documentation here.
3. Retrying the operation is generally the best way to handle this.
We may be able to look into these specific failures for you though. If you'd like us to do so, please share a few sample job IDs for failed jobs. You can open an API ticket here if you'd prefer to communicate privately.
Greg-DB
3 years agoDropbox Staff
1. I don't have metrics to share on the failure rate for this endpoint.
2. There is a 5 minute transfer limit on these operations. You can find the documentation here.
3. Retrying the operation is generally the best way to handle this.
We may be able to look into these specific failures for you though. If you'd like us to do so, please share a few sample job IDs for failed jobs. You can open an API ticket here if you'd prefer to communicate privately.
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