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CryPlex's avatar
CryPlex
Explorer | Level 3
4 years ago

Error 500 on /2/files/upload_session/append_v2

Hello!   We are getting 500 errors when trying to upload files.   [2022-03-14T11:15:18+03:00] ERROR '*****' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi...
API
CryPlex's avatar
CryPlex
Explorer | Level 3
4 years ago

>>To clarify, are you still seeing this issue on new requests now? And if so, is this occurring on all such requests, or only some of them?

Unfortunately yes we are still seeing this issue on new requests. It occurs only on some of them and we think that the problem occurs only when uploading large files.

 

>>Also, if you can share a more specific date/time of when you first started seeing this, that may be helpful.

Hard to tell as we were facing this problem all the time, but before 6th march it was occurring only once or twice a month. And since 6 or 7 march it occurs all the time.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the additional information! We'll look into it and I'll follow up here once I have an update on this.

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