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alekso89's avatar
alekso89
Helpful | Level 7
6 months ago

Eternal "in_progress" in "check_job_status" ?

Hi there! After creating the file transfer task, I did not get a status other than "in_progress". I checked for 10 minutes, the result is the same. https://api.dropboxapi.com/2/files/save_url Head...
APIs
alekso89's avatar
alekso89
Helpful | Level 7
6 months ago

What problems are we talking about? The file is available https://cdn.filestackcontent.com/4HanfOIvSVW4gHeOUbm9 but it doesn't upload through the API /2/files/save_url.

iNeil's avatar
iNeil
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi alekso89​,

Thanks for providing this information. I was able to replicate the issue you're experiencing while testing the URL https://cdn.filestackcontent.com/4HanfOIvSVW4gHeOUbm9. I have reported this issue to the engineering team. Please note that I’m unable to provide an estimated timeframe for this case. However, I will keep you updated as soon as I receive any information.

  • conductor-app's avatar
    conductor-app
    New member | Level 2
    3 months ago

    Is there a update on this issue? I'm experiencing the same problem.

    • DB-Des's avatar
      DB-Des
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      Hi conductor-app​ 

      Could you share details for your specific case so we can further investigate? Such as:

      • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
      • the affected async_job_id value(s)
      • the affected URL(s)
    • iNeil's avatar
      iNeil
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      Hi conductor-app​, I'm sorry to hear that you are still encountering the same problem. Our engineering team is still investigating this case. Please bear in mind that we are unable to provide an estimated timeframe for this case. However, I shall write to you as soon as I have an update.

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