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simotin13's avatar
simotin13
Helpful | Level 5
2 years ago
Solved

/files/download API fails

Hi,
I'm using Dropbox API and found /files/download API fails since few days before.

The API return following response body,


<!DOCTYPE html>
<html>
<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Dropbox - 400</title>
<link href="https://cfl.dropboxstatic.com/static/metaserver/static/css/error.css" rel="stylesheet" type="text/css"/>
<link rel="shortcut icon" href="https://cfl.dropboxstatic.com/static/images/favicon.ico"/>
</head>
<body>
<div class="figure">
<img src="https://assets.dropbox.com/www/en-us/illustrations/spot/target-miss.svg" alt="Error: 400"/>
</div>
<div id="errorbox">
<h1>Error (400)</h1>Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our <a href="https://status.dropbox.com">Status Page</a> to see if there is a known incident, our <a href="https://www.dropbox.com/help">Help Center</a> and <a href="https://forums.dropbox.com">forums</a> for help, or head back to <a href="https://www.dropbox.com/home">home</a>.
</div>

 

some APIs are still works successfully ex.(/get_metadata, /list_folder, /get_thumbnail), but '/files/download' fail.

Is there any information about this issue?

Thanks in advance simotin13

API
ダウンロード、API

13 Replies

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  • Nico-Uretek's avatar
    Nico-Uretek
    Helpful | Level 5
    2 years ago

    Thanks for your help ! That's right, Dropbox block now every special character and accents in the path name (not in accordance with the documentation haha). 

     

    I hope this will solve soon ! 
    Thanks simotin13

  • simotin13's avatar
    simotin13
    Helpful | Level 5
    2 years ago

    I'm still checking this issue and found that /files/download fails when path include multibyte string, but only ASCII it works.So it's a kind of character encoding problem I think.

     

    curl -X POST https://content.dropboxapi.com/2/files/download --header "Authorization: Bearer access_token " --header "Dropbox-API-Arg: {\"path\":\"/aaa/bbb/sample.jpg\"}"

    → This request works

     

    curl -X POST https://content.dropboxapi.com/2/files/download --header "Authorization: Bearer access_token " --header "Dropbox-API-Arg: {\"path\":\"/aaa/あいうえお/sample.jpg\"}"

    → This request doesn't work.  I'm using API from japan so my args path include some japanese(UTF-8) string.

     

    I would appreciate it if the Dropbox team could look into this issue.

    Thanks

  • Nico-Uretek's avatar
    Nico-Uretek
    Helpful | Level 5
    2 years ago

    Hi ! Same error since yesterday but on insert file....

    Some news from DB ? An issue ? 

    Thanks !

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