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simotin13's avatar
simotin13
Helpful | Level 5
2 years ago
Solved

/files/download API fails

Hi,
I'm using Dropbox API and found /files/download API fails since few days before.

The API return following response body,


<!DOCTYPE html>
<html>
<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Dropbox - 400</title>
<link href="https://cfl.dropboxstatic.com/static/metaserver/static/css/error.css" rel="stylesheet" type="text/css"/>
<link rel="shortcut icon" href="https://cfl.dropboxstatic.com/static/images/favicon.ico"/>
</head>
<body>
<div class="figure">
<img src="https://assets.dropbox.com/www/en-us/illustrations/spot/target-miss.svg" alt="Error: 400"/>
</div>
<div id="errorbox">
<h1>Error (400)</h1>Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our <a href="https://status.dropbox.com">Status Page</a> to see if there is a known incident, our <a href="https://www.dropbox.com/help">Help Center</a> and <a href="https://forums.dropbox.com">forums</a> for help, or head back to <a href="https://www.dropbox.com/home">home</a>.
</div>

 

some APIs are still works successfully ex.(/get_metadata, /list_folder, /get_thumbnail), but '/files/download' fail.

Is there any information about this issue?

Thanks in advance simotin13

API
ダウンロード、API

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  • Nico-Uretek's avatar
    Nico-Uretek
    Helpful | Level 5
    2 years ago

    Greg-DB Yes I still got the problems.
    I'm using Dropbox on Salesforce and using two way to upload files (both didn't works since yesterday)

    - by using the official dropbox package "Dropbox for Salesforce" (apiName "Dropbox_for_SF") version 1.704

    - by using a custom code in apex (like java) that create an http request on the 

    https://content.dropboxapi.com/2/files/upload with this code : 
                HttpRequest req = new HttpRequest();
                req.setEndpoint('https://content.dropboxapi.com/2/files/upload');
                req.setMethod('POST');
                String auth = 'Bearer '+tk;
                String content = 'application/octet-stream';
                String dbApiArg = '{\"path\": \"'+path+'/'+ a.name.replace('(xxx)','+') +'\",\"mode\": \"overwrite\",\"autorename\": true,\"mute\": false}';
                Blob blobBodyValue = a.body;
                req.setHeader('Authorization', auth);
                req.setHeader('Content-Type', content);
                req.setHeader('Dropbox-API-Arg', dbApiArg);
                req.setBodyAsBlob(blobBodyValue);
                Http http = new Http();
                HTTPResponse res = http.send(req);
     
    The fact is that my code and the package was working since year and no modifications has been dones ! Other Api like list_folder or download still working. All my organization have this issue.
    I've test multiples times the upload api and without accents/special characters its work fine. But the management of the files is full automatised so we can't modify the file name to remove problematic characters....
     
    Thanks you Greg-DB 

    Здравко oh okay thanks ! Yes i'm using (french) accents and just the - characters in my name files and it would take a lot of time and devs to remove all of them... 
  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago
    Nico-Uretek wrote:

    ... Yes i'm using (french) accents and just the - characters in my name files and it would take a lot of time and devs to remove all of them... 

    No, no, this is not and cannot be an issue - it's not a surrogate pair! There is something else though:

    Nico-Uretek wrote:

    ...

                String dbApiArg = '{\"path\": \"'+path+'/'+ a.name.replace('(xxx)','+') +'\",\"mode\": \"overwrite\",\"autorename\": true,\"mute\": false}';
    ...
                req.setHeader('Dropbox-API-Arg', dbApiArg);
    ... 

    Where is your string encoding above? 🤔 I cannot see it! That's what makes your issues. 😉

    Hope this helps.

     

    PS: Missing of any try for encoding (including for such symbols that have to be encoded not only according Dropbox, but mandatory according applicable standards) makes your code instable or even vulnerable - the JSON object may become restructured by just "appropriate" path/file!!!

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