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rweckey's avatar
rweckey
Explorer | Level 3
1 year ago
Solved

Inquiry on /team_log/get_events Endpoint Behavior with Empty Events List and has_more True

I am reaching out regarding an issue we are encountering when calling the /team_log/get_events endpoint. Occasionally, we receive a response where the events list is empty, but has_more is returned ...
API
  • Greg-DB's avatar
    Greg-DB
    1 year ago

    Thanks for the feedback! I'll pass this along to the team.

     

    There isn't a specified minimum size of the GetTeamEventsResult.events list returned by /2/team_log/get_events[/continue] so it is possible and expected to get an empty list in some cases. Due to some technical details, this can occur, though I don't have more specific information to share on what scenarios might cause that. I also am not aware of plans to change that or the endpoint specification.

     

    That being the case, regardless of the size of the GetTeamEventsResult.events list, apps should always check the returned GetTeamEventsResult.has_more value and call back to /2/team_log/get_events/continue if it is true.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for the feedback! I'll pass this along to the team.

 

There isn't a specified minimum size of the GetTeamEventsResult.events list returned by /2/team_log/get_events[/continue] so it is possible and expected to get an empty list in some cases. Due to some technical details, this can occur, though I don't have more specific information to share on what scenarios might cause that. I also am not aware of plans to change that or the endpoint specification.

 

That being the case, regardless of the size of the GetTeamEventsResult.events list, apps should always check the returned GetTeamEventsResult.has_more value and call back to /2/team_log/get_events/continue if it is true.

rweckey's avatar
rweckey
Explorer | Level 3
1 year ago

We are attempting to utilize the existing functionality within the product to capture logs, but it seems our only options are to request the developers to modify the code to make decisions based on 'has_more', or to set up a server dedicated to capturing logs and then transferring them.

 

The developers view this behavior as unexpected, so could you please ensure the documentation reflects that "an empty list can be returned even when has_more=True"?

I will share this thread with the relevant parties.

 

Thanks.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the additional feedback! I'll share this with the team.

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