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Large files download fails after 1 hour
Hello,
I am downloading files with the Dropbox API correctly using "https://content.dropboxapi.com/2/files/download"
However, when the file download takes longer than 1 hour (exactly), the Dropbox server closes the connection and the download is broken. I tested it with several tools with the same result, also using directly cUrl.
You can reproduce the issue with the following steps:
- Upload a file larger than 700MB to your Dropbox root folder named lagefile.bin
- Create the folder C:\Tests on your local drive
- Execute the following command
curl -X POST https://content.dropboxapi.com/2/files/download --header "Authorization: Bearer *****replace with your access token******" --header "Dropbox-API-Arg: {\"path\": \"/largefile.bin\"}" --output C:\Tests\largefile.bin --limit-rate 120K
After exactly 1 hour (and a few seconds) the connection the following error is displayed:
curl: (56) schannel: server closed abruptly (missing close_notify)
In the cUrl command I am using --limit-rate to make sure the download takes more than 1 hour
I did not see any limit in the API documentation about the time that can take a download, so I think it might be a bug on the Dropbox server API.
Hi pp111,
Thank you for providing this information.
The connections for these Dropbox API download calls are limited to one hour.
If you need to perform downloads over longer periods (i.e., more than an hour), please issue multiple download requests, each lasting no longer than an hour, to retrieve a portion of the file per request. You can then reassemble the file afterward.
To support downloading large files in parts, the API supports Range Retrieval Requests, which allow files to be downloaded in segments. Here’s a sample curl command for reference:
curl -X POST https://content.dropboxapi.com/2/files/download \ --header "Authorization: Bearer ACCESS_TOKEN" \ --header "Dropbox-API-Arg: {\"path\": \"/test.txt\"}" \ --header "Range:bytes=0-2"The above curl command will download only the first three bytes of the file at /test.txt. You can adjust the byte range to download any portion of the file, such as when continuing with the next portion.
2 Replies
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Thank you for the information
iNeilDropbox Community Moderator
Hi pp111,
Thank you for providing this information.
The connections for these Dropbox API download calls are limited to one hour.
If you need to perform downloads over longer periods (i.e., more than an hour), please issue multiple download requests, each lasting no longer than an hour, to retrieve a portion of the file per request. You can then reassemble the file afterward.
To support downloading large files in parts, the API supports Range Retrieval Requests, which allow files to be downloaded in segments. Here’s a sample curl command for reference:
curl -X POST https://content.dropboxapi.com/2/files/download \ --header "Authorization: Bearer ACCESS_TOKEN" \ --header "Dropbox-API-Arg: {\"path\": \"/test.txt\"}" \ --header "Range:bytes=0-2"The above curl command will download only the first three bytes of the file at /test.txt. You can adjust the byte range to download any portion of the file, such as when continuing with the next portion.
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