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Forum Discussion
Jon B.1
2 years agoCollaborator | Level 9
Offline files not downloaded when accessed programmatically (macOS)
Not sure where best to address this question, but it would appear to be API-related... We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which ...
Jon B.1
2 years agoCollaborator | Level 9
We can do that in this case, but if possible we'd rather not force all Mac users to sync everything locally, so it would be better to automate it! Thanks, though.
Здравко
2 years agoLegendary | Level 20
Hi Jon B.1,
Your issue is just one symptom of a bigger problem related to Dropbox application. It's not something related to Dropbox API. Unfortunately, the application' developers are too lazy, as it seems, to prepare and publish documentation for the application exported features. 🤷 That's it.
One way you may try to workaround the issue is open desired files with a pre-built system dialog. They are usually components of corresponding system file manager (Finder, Windows File explorer, etc) and behave in the same way. So likely they will trigger sync of the corresponding file in Dropbox folder. Try at least.
Good luck.
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