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Jon B.1's avatar
Jon B.1
Collaborator | Level 9
1 year ago

Offline files not downloaded when accessed programmatically (macOS)

Not sure where best to address this question, but it would appear to be API-related...   We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which ...
API
desktop
Mac
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Jon B.1 

 

1. This is more of a local filesystem interaction, so I can't offer much guidance here unfortunately, as I can only offer help with the Dropbox API itself. If you want to open a ticket though and reference this thread, we can direct your ticket to the relevant department to see if they can offer some guidance on that, though I can't make any guarantees.

 

2. The official Dropbox API/SDK does not offer an interface for managing the online/offline setting for files on the desktop, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

 

3. This may be something for the user to directly contact support about.

  • Jon B.1's avatar
    Jon B.1
    Collaborator | Level 9
    1 year ago

    I've opened a ticket (Ticket #24206378) and am waiting for followup!

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