Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Jon B.1
2 years agoCollaborator | Level 9
Offline files not downloaded when accessed programmatically (macOS)
Not sure where best to address this question, but it would appear to be API-related... We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which ...
Greg-DB
Dropbox Community Moderator
2 years ago
1. This is more of a local filesystem interaction, so I can't offer much guidance here unfortunately, as I can only offer help with the Dropbox API itself. If you want to open a ticket though and reference this thread, we can direct your ticket to the relevant department to see if they can offer some guidance on that, though I can't make any guarantees.
2. The official Dropbox API/SDK does not offer an interface for managing the online/offline setting for files on the desktop, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.
3. This may be something for the user to directly contact support about.
- Jon B.12 years agoCollaborator | Level 9
I've opened a ticket (Ticket #24206378) and am waiting for followup!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!