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Didstopia's avatar
Didstopia
Explorer | Level 4
5 years ago
Solved

Search endpoint returning 500 internal server error

This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors. Sometimes it works for quite a while, but sometimes it keeps erroring fo...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    This should be resolved now. Please let us know if you're still seeing any issues. Thanks!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Thanks for confirming! This was an issue with the search backend that the engineering team worked to resolve. This wasn't related to the scopes migration.

jenkinspps's avatar
jenkinspps
New member | Level 2
5 years ago

Is it possible that this issue has happened again?

 

My nightly script began failing on the 8th of December with error 500 Internal Server Error when accessing https://api.dropboxapi.com/2/files/search.

 

The same script has been running successfully for months.

 

Thanks in advance for any information or advice.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    jenkinspps Can you share a few sample X-Dropbox-Request-Id response header values for the issue you're currently seeing? Thanks in advance! 

  • jenkinspps's avatar
    jenkinspps
    New member | Level 2
    5 years ago

    Thanks @Greg-DB.

     

    My script did not log the response headers but I've made it do so now.

     

    I re-ran it a few minutes ago and the Request-Id was 7ea42fec60c3447e9939ec1565fda7dc.

     

    The error was still 500.

     

     

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    jenkinspps Thanks! That's helpful. We'll look into it and I'll let you know when I have an update on this.

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