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Didstopia's avatar
Didstopia
Explorer | Level 4
6 years ago
Solved

Search endpoint returning 500 internal server error

This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors. Sometimes it works for quite a while, but sometimes it keeps erroring fo...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    This should be resolved now. Please let us know if you're still seeing any issues. Thanks!

jenkinspps's avatar
jenkinspps
New member | Level 2
5 years ago

Is it possible that this issue has happened again?

 

My nightly script began failing on the 8th of December with error 500 Internal Server Error when accessing https://api.dropboxapi.com/2/files/search.

 

The same script has been running successfully for months.

 

Thanks in advance for any information or advice.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

jenkinspps Can you share a few sample X-Dropbox-Request-Id response header values for the issue you're currently seeing? Thanks in advance! 

  • jenkinspps's avatar
    jenkinspps
    New member | Level 2
    5 years ago

    Thanks @Greg-DB.

     

    My script did not log the response headers but I've made it do so now.

     

    I re-ran it a few minutes ago and the Request-Id was 7ea42fec60c3447e9939ec1565fda7dc.

     

    The error was still 500.

     

     

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    jenkinspps Thanks! That's helpful. We'll look into it and I'll let you know when I have an update on this.

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