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Forum Discussion
wen_hsiao
7 years agoExplorer | Level 4
The /upload behavior has been changed ?
Recently, we received many feedbacks from our product users that the filename (use /upload) has become garbled. We found the "path" decode behavior might be changed by dropbox server.
For Example:...
- 7 years ago
There was a change on our server stack that affected how we handled HTTP headers without proper encoding. That resulted in malformed file paths/names. We've reverted that change, so that should be working again, but please make sure your headers get encoded properly.
Greg-DB
Dropbox Community Moderator
7 years agoThis should be working again.
However, please note that sending non-ASCII characters in HTTP headers is not officially supported, so please make sure to encode them as documented.
wen_hsiao
7 years agoExplorer | Level 4
We would follow the documentation,
but the example request I stated works well for a long time (at least a year) ,
Have you changed the behavior recently?
- Greg-DB7 years ago
Dropbox Community Moderator
There was a change on our server stack that affected how we handled HTTP headers without proper encoding. That resulted in malformed file paths/names. We've reverted that change, so that should be working again, but please make sure your headers get encoded properly.
- MReizinho7 years agoExplorer | Level 4
Dear Greg-DB ,
I'm one of the people that is experiencing these problems, probably one of wen_hsiao product users.
I did some exhaustive testing and I'm sorry to say that the problem still remains.
Something has changed for sure: now it doesn't happen with ALL the files/folders with non-ASCII characters like it happened last week, but it still happens in most cases. The change to your server stack that affected the processing of the HTTP headers wasn't reverted completely.
For us, end users, I can only think of two solutions:
1. Dropbox reverts correctly the changes applied last week
2. The manufacturer of the product I purchased updates its client to correctly process HTTP headers
Meanwhile my corporate network remains inoperative.
Please help us out. Thank you very much.
- Greg-DB7 years ago
Dropbox Community Moderator
MReizinho Thanks for the report. I just double checked the issue via the code shared in the original comment on this thread, and it is currently working properly.
If something is currently not working as expected, please share the code or steps to reproduce the issue and we'll look into it.
Either way, it is important that the developer of the app update it to properly encode HTTP headers.
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