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Crimson's avatar
Crimson
Explorer | Level 3
7 years ago

Time out for 250 MB file download

Below code getting terminated with error: Read timed out. (read timeout=30) for 250MB file   import dropbox dbx = dropbox.Dropbox("TokenId") print "download started" md, zipFile = dbx.files_down...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the report! For large amounts of data, it is possible that the server may not respond in time before the client times out. I'll ask the team to look into how we might be able to improve this.

 

To try to work around this though, you can make a client without the client timeout like this:

 

dbx = dropbox.Dropbox("<ACCESS_TOKEN>", timeout=None)

It's still possible for the call to fail though, so I can't guarantee that will make it work.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
We've released an optimization for this endpoint, so it should now respond quicker. You can try again now, and the `timeout=None` should no longer be necessary. Let me know if you're still running in to any issues. Thanks!

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