Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TimO1968's avatar
TimO1968
Explorer | Level 4
6 years ago
Solved

[ULR] ALWAYS returns internal error, code 409

Please help. This used to work (last used about 6 months ago) but now I get "Internal Error" Code 409 when trying to check the status of a batch copy. https://api.dropboxapi.com/2/files/copy_batch_...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    For anyone else watching this thread: this issue should now be fixed.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the report! I'll follow up with you privately as it will be helpful to get a few more pieces of information from you to help us investigate this.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    For anyone else watching this thread: this issue should now be fixed.

    • TimO1968's avatar
      TimO1968
      Explorer | Level 4
      6 years ago

      It is working now.

       

      Thanks

    • alexandreafc's avatar
      alexandreafc
      New member | Level 2
      6 years ago

      Hi I have the sample problem I'm trying to check the status for the job below and I'm getting the same error:

       

      {"async_job_id":"dbjid:AACx_VVUn_CDupFRxGpYA31pnLKiS3aVTualWBIxijxZaUGH800ay5_Qm1ddyf1Edq8KDGPzK-4b6V4rleMfSbvO"}

       

      Can you help me?

       

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        alexandreafc It looks like this one may be due to the amount of activity on the account. Can you let me know how many items you were trying to copy in this batch? Also, were you trying to run more than one operation at a time, and if so, how many? Feel free to open a ticket instead if you'd prefer.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!