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Forum Discussion
ephraimt
3 years agoExplorer | Level 3
Video URLs return 403 error
Recently, video links which we get from Dropbox (iOS/Android) Chooser return either a 403 error, or they return 200 but never load.
We are using link type: DbxChooser.ResultType.DIRECT_LINK / D...
ephraimt
3 years agoExplorer | Level 3
Thank you for the update.
Are the changes you discussed already deployed?
I tested now and there is still an error when accessing the files.
Greg-DB
Dropbox Community Moderator
3 years agoephraimt Yes, the current configuration is what we expect to serve going forward. That is, we are returning Content-Length on both HTTP/2 and HTTP/1.1 for these links, like we did originally. If this is currently not working for you, can you share the details of the current error you're seeing? Also, did this start and/or stop working again for you over the last month since your previous message?
- ephraimt3 years agoExplorer | Level 3
It still does not work. Same error as before.
As far as I can tell, it has not worked since the original change.
- Greg-DB3 years ago
Dropbox Community Moderator
I'm not aware of any remaining issues with how we're serving these on our side. Can you elaborate on what specifically isn't behaving as expected currently? Thanks in advance!
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