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tcnolan7's avatar
tcnolan7
Helpful | Level 5
3 years ago
Solved

dropbox embedder cannot download file

Hi all,

 

We are trying to use the DropBox embedder in our website to allow users to download files.  I have the DropBox folder shared and set to "Anyone with this link can edit".

 

The embedder works find, I can see the folders and files.  But if I click the download icon, nothing happens.  If I first login to my DropBox account (which is the owner of the folder), when I click the download icon, the file downloads.

 

Is there a share setting or embedder app setting I am missing?  We would like people to be able to download from the website without having to login to DropBox.

 

Thank you.

 

  • Greg-DB's avatar
    Greg-DB
    3 years ago

    tcnolan7 The team is still working on some aspects of this issue, but yes the file download functionality in particular should be working now.

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  • tcnolan7's avatar
    tcnolan7
    Helpful | Level 5
    3 years ago

    Hi Greg-DB 

     

    I was testing the embedder again today and it seems like the issue is fixed.

     

    Can you confirm that?  I want to make sure before I start working with it.

     

    Thank you!

    Terry

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    tcnolan7 The team is still working on some aspects of this issue, but yes the file download functionality in particular should be working now.

  • tcnolan7's avatar
    tcnolan7
    Helpful | Level 5
    3 years ago

    Hi Greg, 

     

    That's great.  Thank you.

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