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roustem's avatar
roustem
Explorer | Level 4
6 years ago
Solved

Error 500 in the app console

We have 2 apps in the app console but I am getting error 500 when trying to get more information about the app.

 

It seems like a generic error (see below). What could be a workaround here for us to see the app details?

 

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Error (500)

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  • Thanks for the report! It looks like there was a bad configuration on our side preventing you from loading that. I just fixed that so it should work again now. Please try again and let me know if you still see any issues. Thanks and apologies for the inconvenience! 

4 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the report! It looks like there was a bad configuration on our side preventing you from loading that. I just fixed that so it should work again now. Please try again and let me know if you still see any issues. Thanks and apologies for the inconvenience! 

  • roustem's avatar
    roustem
    Explorer | Level 4
    6 years ago

    All good now. Thank you! :heart:

  • jgray0909's avatar
    jgray0909
    New member | Level 2
    5 years ago

    Hi, I'm having the same issue. Can you fix?

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