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mitko-slapdash's avatar
mitko-slapdash
Helpful | Level 6
6 years ago
Solved

Timeline for Paper 2020 migration

Hello, according to the following migration guide, the classical Dropbox Paper endpoints will stop working this month:
https://www.dropbox.com/lp/developers/reference/paper-migration-guide

 

However, according to this FAQ page, it says that Paper 2020 will be rolled out to users over the next following months:

https://help.dropbox.com/files-folders/paper/paper-2020-faqs

My question is: is there a chance that there will be a gap in coverage, where some users are not migrated to Paper 2020, yet their API stops working? How many months would the migration take?

We have some customers which use Dropbox Paper, but we currently only support the Paper 2020 version, since it didn't make sense to invest time to build over the deprecated API. They keep on asking for support for Dropbox Paper, and we keep telling them "soon :) ".

It would help to know if you're currently expecting to do the bulk of migration this month, or if there could be multiple month delay, but I know future timeline is hard to predict ;) so I wouldn't ask for exact timeline of the migration, just any best guess you might have. 

  • Thanks for checking in. We'll make sure we don't leave a gap in coverage. If we do have to extend the migration timeline, we won't cut off the legacy Paper API.

     

    We may in fact be updating that timeline soon, but I can't offer specifics or an official update right now. 

30 Replies

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  • Tobejazz's avatar
    Tobejazz
    Helpful | Level 7
    5 years ago

    It is hard not to feel that the credibility of the product and its maker is severely hurt by this..

  • Steve J.5's avatar
    Steve J.5
    Helpful | Level 6
    4 years ago

    You're obviously struggling with the definition of "soon" but you appear to understand the word "may" just fine.  Happy New Year.  Still waiting.

  • Julien B.12's avatar
    Julien B.12
    Helpful | Level 6
    4 years ago

    Q2 2022 is over in 3 days. And still no migration to Dropbox Paper 2020 fro Dropbox Paper legacy users.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Julien B.12 .... I know its still 'in progress' but I honestly cannot see it happening at any point soon. I've said this to Dropbox plenty of times - the silence from them is both embarrassing and damaging. 

     

     

  • romp94's avatar
    romp94
    Explorer | Level 4
    3 years ago

    We're still not migrated and it's almost 2024...

  • Steve J.5's avatar
    Steve J.5
    Helpful | Level 6
    3 years ago

    We're still waiting as well.  They don't appear to have a solution to the problem of migrating between the old and new versions, and I'm not confident that it is a priority at all.

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