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jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
9 months ago
Solved

All files show as zero bytes.

mac monterey

 

After restore and syncing now are the fils with zero bytes.
Some are showing size after opening but some I can't open at all, even if the preview thumbnail is showing in finder

  • jaroslawistok's avatar
    jaroslawistok
    9 months ago

    ok, it now seems to download all the files.
    I hope new filse are on both sides.

     

    thx

6 Replies

  • pba45's avatar
    pba45
    New member | Level 2
    19 days ago

    I've just found that you can right-click on the dropbox folder itself (in the finder) and select "make available offline". This seems to be downloading all files to my computer.

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey jaroslawistok , I am Theresa one of the Community Managers here at Dropbox. I'm really glad to see that your issue has been resolved 🙌, I'd love to know more about how you use Dropbox. What’s your favourite feature, or is there a handy tip you'd share with someone who's just getting started? Who knows, we might even have some cool tricks we could share with you or ideas that you could pass along to our team 😸

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Awesome news jaroslawistok!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way.  😀

  • jaroslawistok's avatar
    jaroslawistok
    Helpful | Level 6
    9 months ago

    ok, it now seems to download all the files.
    I hope new filse are on both sides.

     

    thx

  • jaroslawistok's avatar
    jaroslawistok
    Helpful | Level 6
    9 months ago

    I tried too but the same.
    Earlier I coud always saw the size without having this option

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