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Forum Discussion
Mani26750
4 years agoExplorer | Level 4
Brown icon in left bottom corner of my files
Hello,
On several files, I have a brown icons in left bottom corner of my files.(see below)
in fact, in the same folder, there are green logos on fils but sometime there are brown logo
...
- 4 years ago
The brown logo isnt a Dropbox one. My guess is you've enabled the Briefcase function in Windows: https://www.techmesto.com/how-to-enable-briefcase-feature-in-windows-10
This is not supported in Dropbox and Dropbox can only sync/use/work with files that are in its own directory. So to use them you need to move the files directly in to Dropbox rather than just linked.
Nancy
Dropbox Community Moderator
4 years agoHi again, Kim chao!
Can you try something else with me, and let me know if you see any difference this time?
If youâre not on a Basic plan with more than 3 devices connected at the moment, Iâd like you to disable OneDrive once again and reinstall the Dropbox app on your computer.
Does that seem to help at all?
Kim chao
4 years agoExplorer | Level 3
Hi,Nancy,
my plan is business standard,and i have tried remove onedrive from my computer,but still doesn't change anything
- Kim chao4 years agoExplorer | Level 3
I have found another thing about this, I have three computers and both of them loggin a dropbox account,but it seems just working well in the computer which is the first one with Db, neither of both other two computers(one win10 and one win11) which logged in to DB later could not working well. so I guess this is may not the problem of Onedrive and win11, but the problem of DB in Multiple devices.
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