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Forum Discussion
Mani26750
4 years agoExplorer | Level 4
Brown icon in left bottom corner of my files
Hello,
On several files, I have a brown icons in left bottom corner of my files.(see below)
in fact, in the same folder, there are green logos on fils but sometime there are brown logo
I want import this files in Lightroom but seem that files with brown logo can't be import.
So :
1/ What mean brown logo ?
2/ How can I "fix" it to import files in lightroom ?
Thank you
The brown logo isnt a Dropbox one. My guess is you've enabled the Briefcase function in Windows: https://www.techmesto.com/how-to-enable-briefcase-feature-in-windows-10
This is not supported in Dropbox and Dropbox can only sync/use/work with files that are in its own directory. So to use them you need to move the files directly in to Dropbox rather than just linked.
21 Replies
Replies have been turned off for this discussion
- Kim chao4 years agoExplorer | Level 3
Hi,Nancy,
my plan is business standard,and i have tried remove onedrive from my computer,but still doesn't change anything
- Jay4 years ago
Dropbox Community Moderator
Hi Kim chao, when you say you tried to remove OneDrive, were you successful in doing so and preventing the app from loading?
Does you have any other apps on your machine that add their own sync icons?
- amalik2924 years agoNew member | Level 2
I had the same issue. I went to dropbox online, downloaded the zip file and extracted it. Then I went to dropbox for desktop and deleted all the old ones and transferred all the new ones.
Its a pain but it worked
- suev4 years agoExplorer | Level 4
Has anyone solved this?
I have disabled Onedrive.
I have reinstalled Dropbox.
Brown icons still there and in a panic as I cannot access any of my files.
thank you.
- Walter4 years ago
Dropbox Community Moderator
Hey suev, sorry to hear you're having issues with this.
Did you reboot your computer after disabling One Drive and reinstalling Dropbox on your machine?
If you did and this persists, you might need to completely uninstall One Drive from your computer, at least temporarily.
- Usman Shabbir3 years agoNew member | Level 2
Thanks for this solution.
I have quit myself from one drive first and then uninstalled OneDrive and restarted the computer. It resolved my issues.
- babyblues3 years agoExplorer | Level 4
I have been doing research for weeks now and I cannot find the answer. I know it happened before and I didn't think I would have to remember the fix, which clearly I do and I cannot for the life of me remember what the cause was. I may be completely wrong, but I am pretty sure it had something to do with one drive, which complicates things, as I have a personal one drive as well as a business version. I have NO idea why it would interfere and what the interference is, but I want to know how to preview the documents in my Dropbox in file explorer.
At the moment there is no preview available for ALL file times and it is due to this "brown box".....however there is no solution anywhere as to how to overcome this issue. Interesting, when I put the view as large icon, it comes up with a view in the icon, obviously too small to read...however, will not preview in preview pain, no matter what the file type. I have changed the preview pane to Details Pain, no idea what the significance of this is, but it basically shows the document in thumbprint size, similar to the below screenshots. When I change back to Preview Pain, it is completely blank.
I know this can be resolved....as I have resolved it before, but I cannot find the solution now and I am getting frustrated.
- Hannah3 years ago
Dropbox Community Moderator
Hey babyblues, sorry to see you'r'e having this issue.
If you disable OneDrive and restart your computer, does the issue persist?
- babyblues3 years agoExplorer | Level 4
Hannah I need one drive though! I have dropbox for my personal things and I use onedrive for business, so I can't disable it! I did try and disabled it and I have lost all my files and I have to now download them all over again, so I am actually pretty annoyed that so many people have had or are having this issue and yet there is not a solution to the problem!
- Bartbox3 years agoExplorer | Level 4
allways when I open the camera Upload map on my computer the pictures do not appear automaticly in the map and always i see a small box icon at the picturefile (which does not show me the picture).
Picture thumnail appears only when i click on the fileany suggestion how to solve this issue
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