Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Lyn14's avatar
Lyn14
Explorer | Level 4
2 years ago
Solved

Date of file changes from UK to USA version when added to Dropbox

I have produced a spreadsheet, but when its put into dropbox the dates changed from UK to USA version.  Is there away to stop this Thanks inadvance
Preview
View
  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for the screenshot, Lyn14! From your screenshot, it looks like you’re previewing the file on the Dropbox website. 

     

    Can you please click on the “Open in” button above the preview, and open your file with Excel for the web instead? Do you still see the dates in the US format then?

     

    If yes, do you see any option to switch to the UK format instead?

Lyn14's avatar
Lyn14
Explorer | Level 4
2 years ago

 

Th

This is the same spreadsheet that is on the computer, with correct date format

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi from me too, Lyn14! If you haven’t tried this already, can you please clear your browser’s cache/browsing data and then re-upload the file to Dropbox? 

 

If this doesn’t work, I’d also like you to take one extra step with me, and re-upload the file to Dropbox via an incognito/private window on your Microsoft Edge browser.

 

Does that seem to help at all?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!