Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying attention I agreed and now my ALL of my Documents and Downloads have backed up on Dropbox. I dont have an option to remove the backed-up file but can delete the files within, however when I do that they also dele from my computer. I just want to remove this sync and delete the files from Dropbox and keep them on my pc
UPDATE. I THOUGHT I UNCHECKED THE STUPID OPTION AND IT DELETED ALMOST EVERYTHING IN MY DOCUMENTS AND DOWNLOADS FOLDERS.
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
53 Replies
Replies have been turned off for this discussion
Yes it works at least ! Thank you
I had to remove some files because I could not open them without Dropbox even if they were originals file from my computer at the beginning.
Sorry but never again the desktop app
Never again ! It has mess up with my Mac so much it's insaneI have some shaggy mouse now when I use it, like it's going to bug and it never happens before
Anyway at least I have my desktop/download back and I deleted that horrible app for good
Thanks- Hello,
Your software deleted all my files from my Dropbox folder on my PC. What the hell? It had to synchronise with them, not delete them. Now I've lost all my photos and videos from 2013-19, thank you Dropbox. I had no copies. The Dropbox support didn’t even check my problem and redirected me back to Dropbox. I also would like to put some screenshots of my PC and the chats with Dropbox online services as an evidence. I’ll be gratefulI if someone from the technical support of dropbox will help me retrieve my files as they are of very high importance to me, I’ll even give manual control of my PC/account via TeamViewer or any other software. I need my files. - Sorry, for answering after a month, I was enlisted to the army, didn’t had the opportunity to check out the website. The ticket no. is: #232886
I do have similar problem with back up! My question is: is it possible to get back all my files? (I thought i was deleting files on dropbox, but turned out my conputer is fully empty).
I do not know anything refarding dropbox, actualy i personally consider it not a user friendly.
Please, help me! years of work (!) have been gone.
I am not a very confident user of cloud storage, but I needed to exchange just a couple of files. To do this, I downloaded dropbox. I did not give permission to sync absolutely all the files on my work computer, and I did not even know that all the files were somehow related to dropbox. Synchronization was stopped about two months ago. Since I no longer needed file sharing, I wanted to remove dropbox. But when I uninstalled the application, absolutely all files were deleted from my work computer. These are years of work and data collection (!). I urgently need the recovery files. Please, help.
I found some deleted and added files from the link in the events. I'm afraid to do anything, so as not to make things worse!
PLEASE HELP!!!
- Jay
Dropbox Community Moderator
Hi Akerke Maulenbay, I've merged you to this thread for users with similar issues.
Could you check on your machine for an old Dropbox folder to see if the files are visible there?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
