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Forum Discussion
ptetta
3 years agoHelpful | Level 6
Dropbox not searchable in MacOS Ventura 13.1
Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac. I have been using Dropbox for over 10 years and have never had this problem before. It's making life extremely difficult and making me think about moving entirely to Google Drive, although I don't really like Google that much. But at least it's free, whereas I am now paying Dropbox for a less functional service than I had previously.
Does anyone know how to get this function back?
56 Replies
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- Megan3 years ago
Dropbox Community Moderator
Hi Dave in SD, thanks for posting here!
When you try to respond back to me, you should have a little camera-like icon. If you click on this, you should be given the ability to attach your screenshots.
Can you try this?
Thanks a bunch!
- Mona_Protea3 years agoExplorer | Level 4
Hi
- Dave in SD3 years agoExplorer | Level 3
Megan,
Attached you should find 2 screen shots, the first is an image of the folder with the text I will be searching for highlighted, the second is the result of a search using that text string.
I updated Dropbox on 2/2/23 to its latest version and I am running MacOS Ventura 13.1.
Any help will be appreciated as this update has greatly degraded the value of having dropbox integrated in to my mac.
Cheers,
Dave
- ptetta3 years agoHelpful | Level 6
Hi Megan - I have two screen shots but don't see where/how to attache them to this message. I also don't know the version number for Dropbox, but I updated to the newest version about two weeks ago and that was when the problem started. The first screen shows a search in "This Mac" for a document with a name that contains "Budget." When I search that way, I get 1,258 results returned. The second shows the same search, but using my primary Dropbox folder. When I search that way, I get 0 results returns. This is using Finder, which is how I have always searched in Dropbox -- for more than 10 years now. This search function has been the primary advantage of Dropbox over Google Drive, which is what most of my clients use and would prefer for me to use. I have always insisted on Dropbox because it has always made it so much easier search for document. If that functionality has gone away, I have lost my main reason for not shifting to Google Drive. Can you help?
- ptetta3 years agoHelpful | Level 6
I just tried dragging and dropping my screenshot files. Hopefully, they are readable on your end.
- DHK3 years agoCollaborator | Level 8
Actually I'm on Ventura 13.2 with an M1 iMac, and have updated to have Dropbox under Library/CloudStorage with all files and folders available offline.
Finder search cannot find dropbox files when using Dropbox as the search start. If I search "This Mac" they are all found. Spotlight search finds them all as well. I disconnected my computer from Dropbox, erased the folder and other associated files in Library, and then reconnected and downloaded everything. This did not help.
- Jay3 years ago
Dropbox Community Moderator
Hi everyone, are you experiencing the same behavior as listed in this article when searching on the new Mac OS version of the Dropbox desktop application?
- DHK3 years agoCollaborator | Level 8
Jay Your article said: "Searching through Finder will only find online-only files or folders that have been previously accessed on your device running Dropbox for macOS."
Not for me: Searching through finder will find a file I have previously opened in "This Mac", but NOT in Dropbox folder searchs.
- Mona_Protea3 years agoExplorer | Level 4
Hi,
Please give a solution ASAP to this problem that is very bothersome.
- Calore013 years agoHelpful | Level 6
Hi,
I've the same issue, drop box files are not accessible via spotlight search like they where before the update.
How can i roll-back the update.
I'm using v166.4.2920
OS: Ventura 13.0
Thank you for your help dropbox community
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