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2U Manager's avatar
2U Manager
New member | Level 2
2 years ago

Dropbox Website Error

Current days, I cannot open any web shortcuts in Excel for Web. Moreover, All my folder change the color from Blue to Grey. What happen to my account?

 

The Chat Button is dead now. OMG, it's so terrible.

 

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    There isnt a known Dropbox website issue. Have you tried clearing your cache/temp internet files etc.?

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