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Nosbags
6 years agoHelpful | Level 6
err_connection_refused
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect.
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
65 Replies
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- Walter5 years ago
Dropbox Community Moderator
Sorry to hear about this and thanks for joining the discussion here Kristo34.
Does this persist on other browsers with no extensions or plugins running?
- kylebisc5 years agoNew member | Level 2Same exact problem for me as well. Dropbox webpage does not load on a windows computer, tested on both chrome and microsoft edge with all extensions disabled, firewall and antivirus disabled, no vpns running.
- Kristo345 years agoHelpful | Level 6
Chrome, IE, Edge, firefox not working. The firewall is off. No antivirus programs.
- Daphne5 years ago
Dropbox Community Moderator
Thanks for all your updates here peeps!
So that we can look into this further, we'd like to continue through our Support channel as some info we can't check on any account/device specific info here on the Community.
Please submit a ticket with our team via the options available to your plan on this page. You can then let us know the ticket number (eg. #1234567).
If you have any trouble with this, please let me know and I'd be happy to help with this from my side.
coyotius, it seems that the thread your post was in was for a different connection issue via the desktop app, so I've just moved your post here.
Apologies for any confusion you may have experienced with that, but please try the above and I'll be here if you have any questions.
Keep me posted!
- coyotius5 years agoExplorer | Level 4
Thanks Daphne . I'll create a ticket.
- ayydot5 years agoNew member | Level 2
With all the useless steps provided here, the one solution is to check your hosts file.
I had downloaded some *cough* software which auto edited my host file with a whole lotta entries pointing to 127.0.0.1 and although none of them were directly dropbox.com - there is some dependency that dropbox needs that was being blocked.
Nonetheless, check your host file and remove entries that seem weird until you the page loads. You're welcome.
- Kristo345 years agoHelpful | Level 6
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
- Nosbags5 years agoHelpful | Level 6
This actually worked!! Thanks so much, this has been driving me crazy considering the amount of "solutions" that have been put forward.
- teleekom5 years agoNew member | Level 2
When I cleaned the hosts file dropbox is loading for me now. Looking at those entries this might be caused by uTorrent client or something to that extent.
- Jordanwj5 years agoExplorer | Level 4
Ah mate you're a legend!
Had just about given up on this issue but that's resolved it for me, knew it would be a fix like this. Lifesaver, thanks a lot!
Kristo34 wrote:It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
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