Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
dbolton1202
10 years agoNew member | Level 2
Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an autom...
- 10 years ago
ioaniko
10 years agoNew member | Level 2
Hi, I have also just started getting an error 500 when I try to log in my dropbox account via web. I also tried logging in from an incognito (private) window in case there was any cookie issue, but the same error popped up once I signed in.
I hope this can be solved quickly.
sppeca
10 years agoNew member | Level 2
Same problem now. Need service immendiately.
- csinclaire10 years agoNew member | Level 2
Ditto here. It went out even while I was looking at files. Client is steaming!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!