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Forum Discussion
dbolton1202
10 years agoNew member | Level 2
Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"
this has been going on since yesterday and i dont see any outages listed on the outages page
someone please get back to me asap with a resolution
107 Replies
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- sharron h.111 years agoNew member | Level 1
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.When trying to download a single JPG - loads of the other files work just having issues with some folders
- Jonatan K.111 years agoNew member | Level 1
I have the files on my computer, but none in my team can access the files from either Android or Apple devices. They are there. I can see them there! I can list them. But we can't open them on the apps or download on dropbox.com
The whole point of dropbox is that everything is the same everywhere. But if none can download them on dropbox.com or open them in the app, then what's the point? Gahh! Error 500 drives me crazy :(
- Svanhildur B.11 years agoNew member | Level 1
Hi. I am trying to print out invoice (bill) from settings and always get Error 500. No problem before. What can I do? I have tried different browsers.
- Mark11 years ago
Super User II
Please post on the official thread for this issue. That way things can be investigated properly:
- Artanthos10 years agoNew member | Level 2
Not doing anything special: just attempting to access www.dropbox.com using Internet Explorer 10
- dreaming-user-5710 years agoExplorer | Level 3
I'm having the same issue. Accessing dropbox.com/home and only seeing a 500 error
- Rich10 years ago
Super User II
This should already be resolved. If you're still having a problem, please reply again. - andrewmcintyre10 years agoNew member | Level 2
As of Tuesday, October 18, 03:00 AM GMT, I am consistently exeperiencing error code 500 when trying to open a folder that was shared with me directly via a unique URL. I have shared and received shared files using this same method many times in the past.
- John B.23810 years agoHelpful | Level 6
I am getting an Error 500 on the /home, the /help page, or basically any page I visit when I am logged in. Can you please look into fixing the problem? - John
- FernandoAmicis10 years agoNew member | Level 2
I cannot login into my account, it keeps giving me an error 500.
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