We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Zeta Top's avatar
Zeta Top
New member | Level 2
2 years ago

Error in website and not find my files

Please I get this error and not find my files.

 

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Zeta Top, and thanks for posting here.

     

    Is this error showing when previewing any type of files on your Dropbox account or a specific one? 

     

    How about accessing your web account via different browsers? Do you still see the same error there?

     

    Finally, what do you mean when saying you can't find your files? Are you missing files from this page?

     

    Keep me updated!

  • Zeta Top's avatar
    Zeta Top
    New member | Level 2
    2 years ago

    Dear! it is ok now. You was right it was the explorer. Sorry, thank you very much. Marco

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!