You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Error Occurred When Opening Files Saved To My PC's Dropbox Folder
I have my desktop and Documents from my PC backed/sync'd in Dropbox. All of the files are accessible and able to be opened via the Dropbox website and on my phone. If I try to open the files contained in my Dropbox folder on my PC, I get the "An error occurred" message and they do not open. I did not have this problem until recently. It was operating fine previously. All of the files in my PC have the green check mark.
I did have to replace my PC, so when I got the new PC, I downloaded Dropbox and did a selective sync to my Desktop and Documents folders, and while all of the files are on the PC, in the correct Dropbox folder, nothing will open
- Hannah
Dropbox Staff
Hey rmenconi, sorry to hear about this.
Would you mind sending over a couple of screenshots of the issue, so we can have a visual?
For example, a screenshot of the error message, how your files look in the Dropbox folder etc.
Also, please hover over the Dropbox icon in your system tray and send us a screenshot of what you see there too.
Thanks in advance.
Hannah
The icon shows up to date 189.4.8395
