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rmenconi
11 months agoNew member | Level 2
Error Occurred When Opening Files Saved To My PC's Dropbox Folder
I have my desktop and Documents from my PC backed/sync'd in Dropbox. All of the files are accessible and able to be opened via the Dropbox website and on my phone. If I try to open the files contai...
rmenconi
New member | Level 2
Hannah
The icon shows up to date 189.4.8395
Hannah
11 months agoDropbox Staff
Thanks for the screenshots, rmenconi!
Your files appear to have a gray x icon on them, which is probably the cause of the syncing issue here.
Are your files currently set to online-only? If you right click them, can you switch them to available offline, to see if that helps?
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