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edavidson96's avatar
edavidson96
New member | Level 2
2 years ago

Excel file can't be saved 'anywhere' on MacOS

I have an Excel file that was on Dropbox, and I picked it up and wanted to 'Save As' a new name on Dropbox. Couldn't. I tried to save that to my hard drive in Documents. Couldn't. I can save non-Dropbox-originated files to my hard drive no problem. Seems DropBox has done something with permissions. I checked that I am the owner of the file, I've rebooted, I've run DiskUtils First Aid and can't find the culprit.

 

I've run out of ideas. Has any seen this and if so, were you able to resolve it?

 

Thanks in advance

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi edavidson96, thanks for bringing this to our attention.

     

    What error are you getting when trying to save the file?

     

    Are you able to duplicate it manually on the site?

     

    This will help me to assist further!