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Samuelharvest's avatar
Samuelharvest
Helpful | Level 6
10 months ago

Exporting an Excel file as PDF from the MS app, it shows as 0kb with a timestamp of 55 years ago.

I Walter, 2 years on, I have encountered a new problem. Suddenly I cannot export an excel document as a pdf. It exports as zero mb with a time stamp of 55 years ago! I tried to reload the app...
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Samuelharvest's avatar
Samuelharvest
Helpful | Level 6
10 months ago

I don't seem to be able to attach or paste anywhere! Quite simply I have a small excel file of about 135kb. I try to export as a pdf and I see the pdf title. But zero content and a timestamp of 55 years ago!

I am signed into excel as a different user to Dropbox. Although this has never been an issue before. I tried to delete Dropbox and reload again. This didn't work 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi Samuelharvest, could you describe the steps you're taking to export the file? 

How are you exporting it as a PDF file?

Are you following these steps in this article to export the Excel file to your device first?

  • Samuelharvest's avatar
    Samuelharvest
    Helpful | Level 6
    10 months ago

    Hi,

    I have followed the steps, more or less, on my iPad. I am able to save an excel document as a pdf into the files section on my device. I can then export it to Dropbox and it works.

    I am still unable to export an excel document as a pdf to another folder within Dropbox. As described previously in the thread

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