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Forum Discussion
Extremely slow download speed on website and app
I'm trying to download some images from Dropbox, ~3Gb total, and I am unable to due to extremely slow download speed, over 5 hours estimated time. I tried downloading the app instead for Windows 11, but the installer gets stuck downloading the necessary files, over 5 hours estimated time to complete as well. I checked to make sure it wasn't a network issue and it's not. My download speed is over 500Mbps, I can download multiple Gb files from other sites at reasonable times, and I've tried running the installer with Firewall disabled but no results.
1 Reply
- Hannah
Dropbox Community Moderator
Hey concernedbox, thanks for bringing this to our attention.
There are no reports of any issues at this time, so everything should be okay on our end, but let's see what we can find out.
If you try to download the files from the website through a different browser or a private browsing window, do you see a different behavior?
Let me know what you find and we'll go from there.
