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Forum Discussion
matmanarolis
2 years agoExplorer | Level 4
Folder desktop not showing when I connect my old PC with a USB to a new device.
i changed my pc due to a problem.
i connected with USB my old HDD to recover my files.
there is no desktop folder in the path c:\users\user ...
Megan
Dropbox Community Moderator
2 years agoHey matmanarolis, gotcha, thanks for the added info.
If he still has access to his emails, he can check there for any Dropbox-related emails.
That way, he'll know that said email was associated with a Dropbox account, and could then request for a password reset.
That'd help you access the account, and download the content that way.
As for the point about his desktop folder, I'm still not entirely sure if we're talking about the main Dropbox folder, or a different folder that was located at his desktop. Can you let me know?
matmanarolis
2 years agoExplorer | Level 4
There in no mail or anything else that could help us with the Dropbox account
We are talking about the main Desktop folder
Thank you in advance
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