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baylor's avatar
baylor
New member | Level 2
8 months ago

Getting an error when clicking on the button to download documents

CAN NOT DOWNLOAD DOCUMENTS THERE IS AN ERROR WHEN ATTEMPTING TO CLICK THE BUTTON

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @baylor wrote:

    CAN NOT DOWNLOAD DOCUMENTS THERE IS AN ERROR WHEN ATTEMPTING TO CLICK THE BUTTON


    What is the error? How are you downloading the files? What platform, operating system, etc.? You need to provide details of the issue before anyone will know how best to help you.

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